Find answers to common questions about our service
General
Getting Started
How do I receive the signals?
Signals are delivered directly to your dashboard through instant push notifications. You'll receive alerts with complete trade parameters including entry, stop loss, take profit levels, and lot size calculated according to your specific account balance.
What is the payment structure?
We offer a one-time payment of $1,500 for lifetime access, plus a $20 monthly fee for server costs and real-time signal delivery. No hidden fees, complete transparency.
How many signals do you send per week?
We provide approximately 15 high-quality signals per week. We focus on quality over quantity, ensuring each signal meets our strict criteria.
Performance
Track Record & Results
Can I see your past performance?
Absolutely. Visit our Trade History page to see complete transparent records of all our trades with detailed performance metrics and outcomes.
What is your average win rate?
Our documented win rate is around 74% across over 9,000 trades. All results are verified and available in our signal history with complete transparency.
How do you manage risk?
Every signal includes calculated stop loss and take profit levels based on 2% risk per trade. We focus on sustainable growth through proper position sizing and risk management.
Trading
Markets & Execution
What currency pairs do you trade?
We specialize exclusively in forex markets, trading major currency pairs including EUR/USD, GBP/USD, USD/JPY, and others based on market opportunities.
What is the average trade duration?
Trade duration varies based on market conditions. Most trades last several hours, focusing on high-probability setups rather than quick scalps.
How do I access the signals?
Signals are delivered through our professional dashboard with instant access - no login required. Simply click the push notification sent to your device and it will instantly take you to the dashboard with full details of the position.
Support
Policies & Assistance
Is there a refund policy?
Due to the nature of our service providing instant access to premium trading platform, we do not offer refunds. We encourage you to review our track record before purchasing.
How do I get support?
Contact us through our Contact page with any questions. We typically respond within 24 hours and are committed to helping you succeed with our service.
Can I pause the monthly fee?
Yes, you can pause the $20 monthly fee at any time. Your lifetime access remains intact, and you can resume whenever you're ready to receive signals again.